HOW CAN WE HELP?

My teatourist box hasn’t arrived

You should expect your box between 20-25th each month. If it hasn’t arrived, then let us know here

Cancel or pause your subscription

You can cancel or pause anytime from within your account. If you're struggling to do this, we're here to help. Just send us an email here

Become a partner

If you'd like to feature your products in our boxes, email our Partner Programme Team here

Everything else

For all other queries, get in touch with us directly on email here

Say hello

We’re here to help. If you have any questions regarding delivery, product quality, payment, your subscription, don't hesitate to get in touch, our friendly customer care team are here to help.

Email

General enquiries info@teatourist.co.uk

Support enquiries support@teatourist.co.uk

Our Address

Unicorn House
Wellington Street
Ripley
Derbyshire
DE5 3EH


Our customer service hours are 9am to 5pm (GMT) Monday to Friday. We aim to respond to all support enquires via email within 24 hours