My teatourist box hasn’t arrived

You should expect your box between 20-25th each month. If it hasn’t arrived, then let us know here

Cancel or pause your subscription

You can cancel or pause anytime from within your account. If you're struggling to do this, we're here to help. Just send us an email here

Delivery enquiry

We offer FREE UK delivery (2-3 working days), EU Delivery for +£3 (3-5 working days) and US & Canada Delivery for +£5 (7-10 working days). To find out more, email us

Become a partner

If you'd like to feature your products in our boxes, email our Partner Programme Team here

Everything else

For all other queries, get in touch with us directly on email here

Say hello

We’re here to help. If you have any questions regarding delivery, product quality, payment, your subscription, don't hesitate to get in touch, our friendly customer care team are here to help.



44 (0) 3333 445085

Our Address

56-58 Bridge Street
DE56 1AZ

Our customer service hours are 9am to 5pm (GMT) Monday to Friday. We aim to respond to all support enquires via email within 24 hours